At Raj Eye special care is taken for OPD as it is the mirror of the hospital, which reflects the functioning of the hospital being the first point of contact between the patient and the hospital staff. Patients visit the OPD for various purposes, like consultation, day care treatment, investigation, referral, admission and post discharge follow up. The process starts with token management, which saves patient from waisting their time in long quee at reception counter. It also saves billing error. Floor Managers are appointed for taking proper care of patient and saving their time on every step. The entire team is enganged in providing best quality serice to the staff.